211 is a free, comprehensive information and referral system...

Powered by United Way of the Midlands, 211 is a one-stop source of information for people in need of assistance. When you reach out to 211, they’ll assess your situation and then utilize an extensive, up-to-date database to find the best resource(s) to meet your needs. They act as a single point of contact for thousands of health and human service programs, community services, disaster services and governmental programs.

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How can I contact 2-1-1? Help is available state-wide using these methods:

Call 2-1-1

Toll-free: 866-813-1731

Text "Help"

Text your ZIP to:
898211

Search

Online Search Engine

Live Chat

7 am - 10 pm, 7 days a week.

Email

Allow one business day.

211 can offer referrals to these types of services

Basic Human Needs:

Food

Clothing

Shelters

Rent assistance

Utility assistance

Health Insurance Programs:

Medical Clinics

Immunizations

Medicaid and Medicare

Maternal health care

Mental Health Counseling

Employment Supports

Job training

Educational programs

Support for Children, Youth & Families:

Summer Meal Programs

Head Start

Child Care

Holiday assistance

School Supplies

Support for Older Americans & Persons with Disabilities:

Congregate or Home Delivered Meals

In-home Supports

Transportation

Respite Care

We are Here When Emergencies Happen.

211 is a partner in the state's emergency management plan, as well as city and county plans across the midlands.
211 has the ability to mobilize statewide during times of disaster. 211 is a member of VOAD (Voluntary Organizations Active in Disaster) and is able to provide referrals during a crisis or disaster.
211 relieves pressure on the 9-1-1 phone system for non-emergency calls.
211 is a central point of contact for emergency responders to share up-to-date information on shelter locations, evacuation, routes, road closures and public health advisories.
211 has been a critical resource for disseminating information and referrals related to the COVID-19 pandemic, vaccinations, flooding, hurricane, eruptions and other emergencies.
Inform USA_Accredited

211 is Inform USA Accredited

The holder of this digital badge has been accredited by Inform USA (www.informusa.org). Inform USA Accreditation is for programs operating within the community/social service/health sectors that have proven their ability to meet the Inform USA Standards and Quality Indicators for Professional Information and Referral (www.informusa.org/standards).